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How 1usd Handles Your Personal Data

At 1usd, we take your privacy seriously — this page explains exactly what personal data we collect when you open an account, how we use it, who we…

Data collected only as neededNo third-party sale of your dataIndia-specific privacy practicesAccount data on secure serversRequest deletion any time
1usd How 1usd Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about how your data is used, want to request a copy of the information we hold, or need to raise a…

Privacy Email Send your data request or privacy concern to our dedicated inbox.
Live Chat Support Our chat support team, available daily, can log your privacy request and escalate it…
Help Centre Portal Visit the Help Centre on 1usd.club to find the privacy request form.
DATA HANDLING PRACTICES

How 1usd Keeps Your Information Secure

Security is not an afterthought here — it is built into how we store, process and retain every piece of data your account generates.

Encrypted Storage

All account data — registration details, transaction history and session logs — is stored using AES-256 encryption at rest. Data in transit between your browser and our servers uses TLS 1.2 or higher at all times.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings; withdrawing consent to analytics cookies does not affect your account access.

Account Security Layer

Each account login is monitored for unusual patterns — new device, new location, multiple failed attempts. When we detect an anomaly, we send an alert to your registered email or phone number before allowing the session to proceed.

Data Retention Policy

We retain your account data for as long as your account remains active and for a defined period after closure, as required by applicable law. Once that period ends, data is deleted or anonymised from our systems.

Third-Party Sharing Limits

We share data with payment processors — UPI networks, Paytm, PhonePe — only to the extent needed to complete your transaction. We do not sell, rent or trade your personal information to advertisers or unrelated third parties.

Your Correction Rights

You can request a correction to any personal data we hold that is inaccurate. Send your request via email or through the Help Centre portal and we will update your records within ten working days of verifying your identity.

Answers to Your Privacy Questions

These are the questions we hear most often about how 1usd manages personal data on accounts in India. If your question is not covered here, the privacy contact paths above will get you a direct answer.

We collect your name, email address, date of birth, mobile number and the country you register from. If you make a payment, we also record transaction references from UPI, Paytm or PhonePe to reconcile your wallet balance accurately.

No. Your UPI PIN, Paytm password and PhonePe authentication details are handled entirely by those payment providers. We only receive a transaction reference and confirmation status — never your security credentials.

We retain account records for the period required by applicable Indian law after closure. Once that period expires, your data is either permanently deleted or anonymised so it can no longer be traced back to you.

Yes. Send a data access request to our privacy email or submit one through the Help Centre portal. Include your registered email address and we will compile and deliver your data within ten working days of verifying your identity.

We share data only with payment processors — such as UPI networks, Paytm and PhonePe — to complete your transactions, and with fraud-prevention or regulatory bodies where required by law. We do not sell data to advertisers.

Submit a deletion request via our Help Centre portal or privacy email. We will verify your identity, close any open transactions, and then permanently delete your data within the timeframe required by law.

Yes. All data exchanged between the 1usd.club site and your mobile device is encrypted using TLS 1.2 or above, regardless of whether you access via a browser or any supported app environment on Android or iOS.